The bottom line here: IPOWER web hosting plans come with the best tech support you will find of any of the web hosting companies out there. I know this about IPower from personal experience. and this true of IPower (Powerweb) whether you use any of their shared web hosting plans, virtual private servers (VPS) or cheap dedicated server packages. As a small online business dude who doesn’t have a lot of time (or knowledge) to screw around with tech issues, IPower provides me with a number of ways to get fast help.
IPower Support Help and Ways to Get It
Telephone Support/Livechat- 24/7, whenever I have need to speak with a IPower support staff person, I was able to get through. Each time I called IPower (and I have called dozens of times) I have gotten live service within 1 minute. I kid you not! Powerweb.com support number inside and outside the US: (888) 511-HOST
Support Knowledge Base-With 1 click of a mouse you can find answers to many different IPower support issues
Video Tutorials- This is probably my favorite place to go. I mean IPower has tons of tutorials that will guide you step by step. want to know how to use your control panel? FTP? setting up email accounts? The list goes on and the IPower web tutorials make it as easy as pie.
Overall, IPower is a great web host for you if tech support is an important issue for your website.