Host Monster has some inexpensive web hosting offers, but how about the Host Monster customer support? After all, Host Monster advertises as having world class customer support 24/7. Since one of the signs of good reliable web hosting is available and professional support, we’ve decided to review how well Host Monster treats it’s shared hosting customers. So if you’re a small business owner with not much web site designing skills, don’t let price (including Host Monster’s) be the THE deciding factor, or you may pay for it later like I did. Okay, enough preaching! Let’s look under the Host Monster support hood.

Host Monster Review: Customer Support Options

You can reach HostMonster for support in several ways:

Host Monster Toll Free Number-(866)-573-HOST

After you dial this number you have to press #2 for technical support. Within a minute or two of listening to some classical guitar, you will be speaking directly with a Host Monster representative. We probed the Host Monster geek with a number of questions about PHP, Control Panel, SSL, Fantastico, CPU overage, etc, and he was able to answer our questions with patience and knowledge. Best of all, the Host Monster was pleasant and gave all the time we need. We were actually quite impressed with Host Monster in this regard.

Host Monster Help Desk and Support Center:

We actually recommend Host Monster clients and prospective clients check this out first. What you will find here is several host Monster support options.

1. You can “open a ticket” and let the Host Monster Team know exactly what your issue is. Within 24 hours, usually a lot sooner, you will get assistance that will help you solve your Host Monster website problem.
2. Check out the host Monster knowledge. Here you will find answers to many of your questions if you are considering whether or not to become a Host Monster client.

Host Monster Forums

I found the Host Monster forums an especially useful place to look for advice. Mosrt of the time you will find your Host Monster webhosting issue has already been discussed.

In conclusion, our Host monster review of their customer support and technical help finds Host Monster passing with flying colors. Are you a Host Monster customer with a different take? Please considering sharing your comments about Host Monster in order to help our readers.

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Hostmonster.com offers an unlimited amount of POP/IMAP email accounts for it’s fully managed shared hosting packages. Each Host Monster email account. (ex: lovehostmonster@your-domain.com) comes with its own disk space for emails, username and password. In all honesty, how many Host Monster email accounts will a small business or church ministry need to create and add? You’ll never use the number of email accounts Host Monster offers.

Host Monster Email Accounts

If you choose Host Monster web hosting, you will be able to select from two different Host Monster webmail programs: Squirrel Mail or Horde, which you can log into through your Host Monster Cpanel>Webmail. Here you can compose email or check on received mail. If you don’t desire to go through Hostmonster cPanel you can access your mail directl. If you don’t wish to go this route, you can enter your Host Monster email account in your browser through http://your-domain.com/webmail/. There is a way to synchronize your webmail using Outlook Express, but I will save that for a future article.

How to Set Up Host Monster Email Accounts

Email set up with Host Monster is a snap. You just go Cpanel> Mail>Create or Add/Remove Manage Account>Add Accounts (located at bottom og page). It is here that you pick a name and password for your Host Monster email account.

Overall, Host Monster offers some powerful email tools with simple step by step guides. If you have any issues at all, the HostMonster tech staff will gladly walk you through the email account process.

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This Host Monster review will reveal that Host Monster specializes in cheap shared web hosting packages. Around since 1996, and Host Monster hosts well over 100,000 domains. Why is Host Monster so successful? One big reason is that Host Monster is one of those affordable web hosting providers that both tech geeks and those who know little about how to build a website will equally like.

Host Monster is great if you started out like me with little HTML or PHP knowledge. For example, Host Monster offers simple to drop and drag site builder templates and Fantastico scripts like Wordpress, Mambo, Moodle, Joomla and b2 evelolution that makes building a Christian church site, small business or personal website, blog or CMS a snap!

On the other hand Host Monster allows computer geeks to be creative with UNIX and Linux web hosting features like PHP 4 or 5, over 100, MySQL Databases, Frontpage 2000/2002/2003 Extensions, FTP Access, .htaccess over rides, Shell Access (SSH), Ruby/Ruby On Rails, Custom CronJobs, etc. And with Hostmonster.com you can host unlimited domains through one Host Monster account.

Host Monster Discount Webhosting Prices

Host Monster offers inexpensive web hosting packages:

3 Mos.-$7.95 per month + $30.00 setup fee.
6 Mos.- $7.95 per month + $30.00 setup fee.
12 Month- $7.95 per month with no setup fee and free domain included.
24 Month-$4.95 per month with no setup fee and free domain included.

All HostMonster deals come with a 30 day full money back guarantee. Past 30 days if you wish to leave Host Monster, you get a pro rated refund.

Host Monster will also sell domain names for $10.00 per year, and if you want a dedicated ip account for you Host Monster site, it will cost you an an extrra $2.50 a month.

Other Host Monster Features Worth Noting

3000 GIGs per month/transfer
Free eCommerce Shopping Cart Scripts
Steaming Video and Audio
Unlimited eMail accounts
Flash Support
CGI-BIN
Server Side Includes
Anonymous FTP
Webmail (Browser Based Email)
Log Files + Site Stats
Customizable Error Pages
Web File Manager
Spam Assassin Protection
Customized Apache Web Server
UPS Power Back-up/ Back-up Generator
24/7 Monitoring
Storage Backups
Bulletin Board
Form-mail Script
PHP Nuke
Guestbook
Chat
Mailing Lists
Image Galleries/Coppermine
Poll and Survey Software
phpForm Generator

Host Monster Review Crowns

Well, we like several things about Host Monster.

• Host Monster is s 100% fully managed by a great and help staff that offers free 24/7 telephone and online support. The Host Monster Foruns are also extremely helpful for those looking for assistance.
• Free e-Commerce Shopping Cart/Scripts
• Free SiteBuilder with Templates
• 99.9% Network Uptime Guarantee

Host Monster Pitch Forks

• No cheap dedicated server web hosting for much larger sites.

Overall, Host Monster appears to be a reliable discount webhosting service that we have found to be honest.

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Other Affordable Web Hosting Sites:

Bluehost
Yahoo Small Business Web Hosting
Host Monster
HostGator
IX Web Hosting
IPOWER
Go Daddy
LunarPages
DotEasy
StartLogic
PowWeb
Dot5 Hosting
Liquid Web
1&1 Internet
Globat Hosting
AN Hosting
MidPhase
FastDomains
Site5

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